There are 8 Areas where the telcos must focus to ensure they transform into a Digital Services Operator. If they are early - well they can’t be early - the time is now. If they are late, then they should fear for their existence.
While a lot of telecom companies have already embarked on some kind of digital transformation journey, which telco will eventually land where, we don’t know and it will all depend on their strategic direction and the timeliness of when they choose to transform. Continue to be a traditional Telecom Operator.So telcos must transform and there are 4 modes into which the telcos can transform Most of the telcos have been so busy investing and then sweating that investment that they became very operational and missed some strategic opportunities while the OTTs came in and ate the cake and now are threatening the very basis of the telco revenue ie Voice and SMS and maybe now even Data. It is the mobile internet and ultra connectivity that is driving the digital transformation and Telcos are the ones that are bringing this hyper connectivity to the last man on earth …īut somewhere in their tireless effort to connect the world, the telcos forgot that they have to digitally transform themselves to be relevant in the new world order. In fact if there was no Telco, there would have been no internet - or in fact mobile internet. We say if there was no internet there would be no digital revolution. Telcos are at the epicentre of the digital transformation that is engulfing all the industries and driving the 4th Industrial Revolution.
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